Privacy Policy for The Downtown Omaha Oasis

Effective Date: November 12, 2024

Welcome to The Downtown Omaha Oasis! We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or book a stay with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, payment details, and booking preferences.

  • Usage Information: Details about your visits to our website, such as IP address, browser type, and pages viewed.

  • Communication Information: Any feedback, inquiries, or messages you send to us.

2. How We Use Your Information

The information we collect may be used for:

  • Booking and Customer Support: To process your booking, provide customer service, and respond to your inquiries.

  • Marketing and Promotions: To send updates, special offers, or information about nearby attractions if you've opted in to receive these communications.

  • Website Improvements: To analyze website usage patterns and improve functionality.

3. How We Share Your Information

We do not sell or rent your information. However, we may share your information in the following cases:

  • Service Providers: We may share information with trusted third-party vendors who assist in booking management, payment processing, and customer service.

  • Legal Requirements: If required by law, we may disclose your information to comply with legal processes or respond to government requests.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience, including remembering your preferences and helping us understand how visitors use the site. You can control cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no internet transmission is completely secure.

6. Your Choices and Rights

  • Opting Out: You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails.

  • Access and Correction: You have the right to access and update your personal information. Please contact us if you wish to correct or delete any personal data.

7. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. We encourage you to review it periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Downtown Omaha Oasis
Email: concierge@thedowntownomahaoasis.com